Legal Documents

Bajiap's Privacy Policy – Your Data, Our Responsibility

How your personal data is collected, why it is used, and how securely it is kept — all clearly laid out in Bajiap's privacy policy.

Last Updated: January 2026

Introduction & Commitment

Bajiap (bajiap.app) takes your privacy seriously. We believe your personal data belongs to you — collecting it responsibly, using it appropriately, and keeping it secure is our core commitment. This privacy policy explains what data we collect, how it is used, and how you can stay in control of your information.

By accessing the Bajiap platform or creating an account, you are considered to have accepted this Privacy Policy. This policy is part of our Terms & Conditions Applies jointly with.

Our Commitment

Bajiap never sells your data. We only collect what is genuinely necessary to provide you with a quality experience.

Our privacy policy is built in accordance with international data protection standards and applicable laws in Bangladesh. If you have any questions, reach out to us at support@bajiap.app.

What Data We Collect

Bajiap collects your information in several ways. Below is a detailed breakdown of the types of data we collect and the reasons behind each.

Personal Identification Information

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Residential address and PIN code
  • National ID or passport number (for KYC verification)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Transaction history and amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP address & device type
  • Browser Information & Operating System
  • Platform activity logs
  • Login Time & Location Data
Data Type Reason for Collection Retention Period
Personal Information Account Creation & KYC 5 years after account closure
Financial Information Transaction Processing & Auditing 7 years after account closure
Technical Information Security & Service Improvement 12 months
Gaming History Responsible Gaming Monitoring 3 years after account closure
Cookie Information Experience Enhancement 30 days to 1 year

How Your Information Is Used

Bajiap never uses your data without a valid purpose. Every piece of information we collect serves a specific function and is never used beyond that scope. The primary uses are outlined below:

  • Account Management: To verify registration, login, and keep your account secure.
  • KYC Verification: To verify identity and comply with international anti-money laundering regulations.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Customer Support: To respond to your complaints or queries and resolve any issues you may have.
  • Service Improvement: To analyze platform performance and develop new features.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
  • Responsible Gaming: To identify excessive gaming patterns and provide timely support.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
Marketing Communications

If you'd rather not receive promotional emails or SMS from Bajiap, you can opt out at any time by contacting our support team. This will have no effect on your account or services.

Who Your Data Is Shared With

Bajiap does not sell your personal data to advertisers or third parties. However, your information may be shared in the following limited circumstances:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the transaction information necessary to process payments. They operate under their own privacy policies.
  • Technology Service Providers: Server hosting and security service providers operate under strict confidentiality agreements.
  • Law Enforcement Agencies: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention Agencies: Limited data may be shared with anti-fraud networks within the gaming industry.
Important

Before sharing data with any third party, Bajiap ensures they follow the same standard of data protection.

Cookie Policy

Bajiap uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser. Bajiap uses three types of cookies:

  • Essential Cookies: These cookies are essential for the website to function properly. They store login sessions, security tokens, and similar data. Disabling them will prevent you from using the platform.
  • Performance Cookies: Helps us analyze which pages get the most traffic and where errors occur. This data is not personally identifiable.
  • Preference Cookies: Used to remember your language, theme, or game preferences — all for your convenience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Data Security Measures

Bajiap uses industry-leading technology to keep your data safe. Our security infrastructure operates across multiple layers, so even if one layer is compromised, your information stays protected.

  • 256-bit SSL Encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
  • Firewall & DDoS Protection: Advanced firewalls to block unauthorized access and cyberattacks.
  • Regular Security Audits: Regular system audits conducted by independent third-party experts.
  • Limited Access Policy: Only authorized personnel are permitted to access specific data.
  • Data Backup: Regular backups to ensure no data is ever lost.
In the Event of a Security Breach

In the event of a data breach, Bajiap will notify affected users within 72 hours and take the necessary protective measures.

Your Data Rights

Bajiap believes you should have full control over your personal data. Below are your key rights, which you can exercise at any time:

Right to Access You have the right to know what personal information we hold about you.
Right to Rectification You can request corrections to any inaccurate or incomplete information.
Right to Erasure You may request that your data be deleted, subject to applicable conditions.
Right to Restrict Processing You may request that data processing be temporarily paused while an investigation is ongoing.
Right to Data Portability You can receive your data in a machine-readable format.
Right to Object You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@bajiap.app. We will respond to your request within 30 business days. If we are legally required to retain certain data, we will inform you accordingly.

Third-Party Services & Links

The Bajiap platform may integrate certain third-party services, such as payment gateways or game providers. These services are governed by their own privacy policies.

  • We recommend reviewing the privacy policy of any third-party service before accessing it.
  • Bajiap is not responsible for the privacy practices of any third-party websites or services.
  • Game providers receive only the anonymized data necessary to operate the games.
  • We evaluate the data protection standards of any third party before working with them.

Protection of Minors' Data

Bajiap is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. Age is verified at registration and further confirmed through the KYC process.

A Note for Parents

If you believe your child has created an account on Bajiap, please contact us immediately at support@bajiap.app. We will promptly close the account and delete all associated data.

Policy Updates & Contact

Bajiap may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or SMS. Continued use of Bajiap after such changes will be considered acceptance of the updated policy.

The date of the latest update will always be shown at the top of this Privacy Policy. Previous versions are available upon request through our support team.

Contact Us

Email: support@bajiap.app  |  Live Chat: 24/7  |  FAQ Page

What Sets Bajiap's Privacy Policy Apart

Leading the Way in Transparency & Security

Fully in Bengali

Our privacy policy is written in Bengali so you can understand every detail without any barriers — no complex legal jargon.

No data selling

Bajiap never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

256-Bit Encryption

All your data and transactions are secured using military-grade SSL encryption technology.

In Your Control

You have every right to view, correct, or request deletion of your personal data. Contact our support team at any time.

Marketing Opt-Out

You can opt out of promotional messages at any time. This will not affect your account or the services you receive.

Regular Audits

An independent team of experts regularly reviews our data protection measures to ensure everything meets required standards.

Data Secured
SSL Encrypted
24/7 Support

Your privacy is guaranteed — play with complete peace of mind!

Your data is completely secure. Register with Bajiap and start enjoying gaming on a safe, trusted platform.

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